FedEx (not what they used to be)

[CGCWO]

FEDEX is the most disappointing and useless package shipping service! I remember when you could count on them to get your package to you before the delivery date. Over the past couple of months I have had one package not delivered and returned to the service center an hour from my house, one road around on the truck for three days (no door tags or status updates) before being left at a local pickup location and the most recent one was put on the delivery truck last  Thursday for delivery and not one status update as of Saturday. So I guess it’s just going to ride the truck until the driver gets tired of bumping into it and I am sure I’ll have to go pick it up somewhere.

Rant over!!!!

 

Rant continued: filed a complaint on Saturday. Finally get a call back today (Monday). Guy wanted to talk more about what’s wrong with his truck than any effort to find my package. “Well I’ll look around the big building and see if I can find it” was his parting words... nothing about a call back or replacing my parts. 
 

Bad news is I have two more packages that are scheduled to be delivered by them maybe they’ll make it. 
 

Rant over for now!

[eaglescout526]

UPS is the same way. They lost a NOS alternator I ordered for someone and I still haven’t seen it. Their logic is if no one says anything that day is should be delivered, they send it to a warehouse of opened packages and “investigate” where they are supposed to go. In other words I’m never seeing that $50 again. But both are garbage. Even shipping with both of them, their logic for shipping charges is moronic. You give a weight and then you put in dimensions and FedEx says that according to your dimensions, it should weigh this much and that’s what we’re gonna charge you for. UPS is just a premium. 

[89 MJ]

It’s not applicable to lots of you, but us midwesterners have this luxury called Spee-Dee. It’s quick, cheap, and we’ve never had a package get lost. 

[gogmorgo]

Yeah, the local courriers have definitely proven to be more reliable for us.

But at the same time, COVID is really hitting courriers hard. Not only are they hitting new health and safety requirements that get in their way, there’s also significantly more things for them to deliver, as people are shopping online more to avoid going out to buy things. One of our courriers used to get to us at 10:00 like clockwork every day, but they’ve had so much stuff to deliver now we don’t usually see them until 1pm, Tuesdays and Wednesdays are worse because there’s a couple meal boxes that go out those days so it takes them a couple extra hours, usually we won’t see them until 3 or 3:30. It’s pretty nuts.

[Dzimm]

I have had similar experiences with FedEx for as long as I can remember.  I've also had Amazon be within a block on that tracking thing and not deliver, they come from almost an hour away and get a block from my house and say screw it I'm done..  The last year or so however FedEx hasn't screwed up any of my shipments and other than one or two negatives with Amazon they are pretty damn good.

 

UPS is my go to for large packages but I hate their price estimate tool.  You can have an exact weight and size but the price you get from the estimate tool is not the price in the store.  I have yet to have a single accurate quote.

 

For all small packages I go USPS.  Quote tool is exactly accurate and they have always gotten packages delivered without any drama.  It's also nice to be able to walk up to my local office and have a competent person to talk to if I need anything.

[mjeff87]

Might as well toss USPS into the mix too, while we're all ranting.  I sent a small (like 6"x6"x4") box to a buddy in FL through them.  It took them almost a month to deliver it.  But, just last week I ordered a new holster for my CC from a business in Jacksonville, which is only 25 miles south of where my buddy lives, and I had it in 24 hours, with free shipping from the seller.  Go figure.