Need help picing a tool set...

[XxStirCrazedxX]

Kobalt, husky, Crapsmen. Who would you go with?

 

i know alot will say Crapsmen, but i have a sour taste in my mouth after i tryed to return some ratchets today and they gave me some refurb ones with chipped chrome and wanted to charge me .30 cents...needless to say i didn't pay the .30 cents, and i got brand new ones. Plus i break there tools all the time.

 

from what i been reading both the kobalt and husky have a crappy return policy, any experience with returns?

 

can't afford snap-on/mac

 

thanks guys

[Geonovast]

Give this a read viewtopic.php?f=3&t=35170

[Alexia]

Sears will actually replace the mechanism inside your old handle while you wait.(For those that are nostalgic about your tools.)

 

I always get full new replacements from Sears since I go in smiling and ask really politely for a new replacement. :D

[sinkrun]

I have been getting some used snap on from swap shops and flea markets other that that its been a hard decision anymore. What was there .30 cent charge for?

[whowey]

I have been getting some used snap on from swap shops and flea markets other that that its been a hard decision anymore. What was there .30 cent charge for?

 

 

 

which is fine until you have to get something replaced. My local truckie is a complete d-bag to you if you haven't bought it from him. I can understand him not liking it as Snap-On charges him for any replacements, and he makes no money off them. But his attitude is so bad, I wouldn't buy anything from him anyway.

[sinkrun]

I have heard that from others I am lucky my buddys machine shop is a stop so I can just give it to him to exchange.

I have been getting some used snap on from swap shops and flea markets other that that its been a hard decision anymore. What was there .30 cent charge for?

 

 

 

which is fine until you have to get something replaced. My local truckie is a complete d-bag to you if you haven't bought it from him. I can understand him not liking it as Snap-On charges him for any replacements, and he makes no money off them. But his attitude is so bad, I wouldn't buy anything from him anyway.

[DirtyComanche]

I have been getting some used snap on from swap shops and flea markets other that that its been a hard decision anymore. What was there .30 cent charge for?

 

 

 

which is fine until you have to get something replaced. My local truckie is a complete d-bag to you if you haven't bought it from him. I can understand him not liking it as Snap-On charges him for any replacements, and he makes no money off them. But his attitude is so bad, I wouldn't buy anything from him anyway.

 

 

Truck guys like this are idiots, and will probably go broke (eventually). It doesn't cost them to warranty stuff for you, but they have to eat the lack of inventory until they get reimbursed. My truck guy warranties all sorts of things for me, and he knows I buy lots of it used. He also warranties consumables sometimes (not supposed to, he's eating it basically), and he has let me keep parts of broken pieces so that I have some spare stuff on hand (mirrors is the big one). He does this so that I am happy, and I tell people that I am happy with him, and so that I give out his business cards to my wheeling friends so they can track him down to buy things. It's not like the high-end tool market is exactly booming right now, so he has to take all the good PR he can get.

 

BTW, most tool failures stem entirely from abuse. Some from wear, some from genuine flaws, but most are abuse. If you're putting a snipe on a ratchet, or hitting it with a hammer, it's probably going to fail to no fault of its own. Likewise, a regular box end isn't a striking wrench. And an open end isn't meant to break a frozen bolt free. Nor should you ever use a regular socket in an impact gun... I run a lot of Craftsman stuff, some of it at work even, and I don't have issues unless I'm asking for it. Likewise, I've killed some Snap-On stuff by 'asking' for it. Yes, I know, the world is not perfect and sometimes you have to abuse a tool just to make something work, but I feel one should always strive to find the right tool for the job.