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Thanks bud I will check it out.

OK, bud if you think that is acceptable as customer service there is obviously a generational divide here! If you for one second think the conversation that was had is acceptable for a paying customer and only in text NO ONE WORKS 24/7 sorry I grew up when a man would talk to someone not hide behind words on a dam cellphone. I definitely do want to here that personal # crap he has a small business so do I my personal line is also my business line ! I'm not trying to come down on you gogo but this kinda stuff is exactly what's wrong with the world today!

Thanks guys! I will check pricing he has since said he will see what he can figure out on Monday? We will see I will wait for a response, which I'm sure will come in text form, still have not spoke with him on the phone!

Meanwhile he has a business account he could easily arrange for pick up then deduct the original shipping from my money!

This was 5 minute ago after all the big talk!

Here is the customer service from Krusty when not on the forum!! After me telling him I have 30 plus club members stating the obvious issues!! BUYERS BEWARE

The RR super sliders are awesome looking have them on xj! would like to see pics of mounting problems got a buddy that has the same ones on his SWB he loves them wish I would have gone in that direction

OK guys here is the deal was gonna send these things back but instead of krusty arranging a drop off or pick up with his ups business account and having them shipped. Then reimbursing me 290$ with me eating the original shipping. He wants me to ship them on my own which will cost me 200$ for an individual which defeats the point! Also all these has been relayed through text! Talk is cheap on a forum! BUYERS BEWARE

Because shipping is only about the cost of the rails!

Krusty if your definition of full refund includes shipping tell me where I need to drop them off at so I can get them back to you!

Without having a pair you can say that all day these things are far too low and crooked as hell!

Look bro as stated Shelby pics were posted 1-2 days ago and immediately there were questions mine arrived thursday! I also asked you to give me a call and tried to call you! Work? fine I understand so what's the problem now or after work? I'm a little to old school for customer service to be coming through a dang text message sorry! Also I'm not gonna return these things and eat shipping nor do I want your friend to have to pay for it. Bottom line is I made the mistake I will fix them myself. If my ride was a hunting truck maybe I could let it slide because functionality is there but I get in and out this thing everyday no way can I look at that! The pics are very disguising of the issues whether that is intent or not they look way more awkward in person! I'm on a ride now at the moment I've been asked or questioned more than ten times about them "how did I bend them, or you know you mounted those crooked" people can buy them if they want to. Buyers have been warned!

OK

I think that would work but since there are no actual adjustment to the set allen screws I will have them welded in place then moved down 1/2" I am also gonna cut rear post off to have another welded on correct length and also have the plate welded on at correct angle because it is not. There are so many things wrong with these it isn't even funny, very poor design! My truck is used as a trail rig/DD when I tell you they look bad that is an understatement they are hideous from a distance they actually look bent! Plus the only customer service I have received is from a friend of the guy (Shelby)! issues need to be fixed Buyers Beware.

Unfortunately, I did not see your install pics till after I payed. I only seen Brandons few pics that were just the rail. I mentioned it to Brandon that yours looked skewed in the pics today but thought it was camera angle. Honestly man I would send it back but nervous about my money, mainly because you said that yall discussed these things previously but he acted like it didn't exist. I also spent close to 400$ with the guy but he only wants to text no phone call and his reply he is working, but he could text me a book? I would have been happier with I'm working ill call you later, but holding a 20 minute text conversation with me made me feel like he was avoiding talking to me.

Not gonna let u be out any money for me bud (shipping is almost 200$ fixing them will be cheaper!), I'm a grown man that made a decision and I must live with it this has nothing to do with you Shelby. I didn't get on here to get a refund. Like i said, I wouldn't have even posted if Brandon would have acknowledged this and said i will post this issue and let people know that this is the way the rails are built, before someone else spends 376$ but that is not what happened I got bogus excuses and attempted justification for the issue that is glaringly obvious? I'm just posting for the next guy before he/she spends that much money and receives something he/she wasn't expecting . I would also like to add these issues are purely cosmetic the build quality is exceptional, and for someone that doesn't mind those cosmetic issues these rails will be a great purchase.

That's fine man I honestly knew you would have the same spill as Brandon and I don't think he is gonna change them? I know he is gonna do nothing to help me out in anyway. Like I said should have went with RR sliders they are pricey but correct and cosmetically appealing! These look like $#!& plain and simple the welds are exceptional design is very weak!

And if nates are the same Then don't buy nates either! RR has them!

No doubt, but when you call someone tell them something that is obvious and they do nothing but explain to you why your wrong with everything from width of the axle to the way your looking at them! bump that!

I will post pics when the are fixed!

That's fine the only others I have seen for an mj is rocky road they follow the body lines. Like I said a member here has them also a guy in my club. Regardless I ordered from krusty because he was a member the product is beefy but the design is flawed no doubt. Ive learned my lesson!

Thank you Don that's all I was looking for and honestly i wouldn't have posted but as you can tell the problem was not gonna be resolved and I just wanted to warn people like myself that has ocd, because these are not cheap especially when you have to pay to build them twice!

Not on here for an argument the pics speak for themselves I will get more pics tomorrow and also comparable pics when they are fixed!

Most all vehicles have shorter axles in rear for tracking purposes. So maybe your math was wrong!

Wrong! Only if you have spacers