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Motion Offroad??


stewbrew1
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hey i ordered some stuff from them and had no problems. they didnt claim it as their own or make me wait forever. though shipping did take longer then i thought but like mentioned, there was a holiday thrown in the mix.

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I ordered the autopal h4s from MO and was expecting them to come in about a week... I ordered them on a Sunday night an received them on my doorstep Wednesday afternoon.... I'll be ordering more stuff soon too

I too have ordered a few parts from there in which they showed up quickly. But they were parts exactly as advertised on their site. Cool beans. But I certainly won't pay an extra $40 to order an identical product through MO that can I get from the manufacturer.

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I've bought from Motion many times. On my last purchase I bought a CB radio mount that attaches behind the driver's side tail light. I couldn't get my CB tuned in right and called MO customer service. They talked me step by step on rewiring my CB. When that didn't work fully, Rebecca contacted numerous Radio Shops in Bloomington on my behalf to get my setup working correctly. They have gone above and beyond all my expectations everytime I have dealt with them. This company will definitely be getting another order from me in the future.

 

-Brendan

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  • 2 months later...
thought id bring this old, dead, semi-hate thread back after dealing with the SHI**IEST customer service ever from Motion. i should of canceled my order :headpop:

 

An angry vent without any details isn't much help - what was the problem?

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I think this would be a tough business to be in. Lots of competition and slim margins and you must deal with customers on tight budgets. 1000 satisfied customers cannot compete with the mouths of a few unhappy ones.

 

My wife owns a beauty shop and works hard at it. But this kind of thing happens there too. But I think this type of business would be worse.

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i agree with everyone who says about rocky road i ordered my lift on nov 3rd and didnt get it till 13-16 dec. when i ordered it they said 2 weeks i said cool understandable. never got it. called again another 2 weeks and nothing. called the next week the guy was packing it himself as i called and was there in 2 days. disappointed. so basically it took a month and a half to get a lift. the instructions (make sure you know everything is legit and all parts used) suxed. I'm a picture guy helps installing you know limited pics. the quick disconnects look cheap and $#!& on my truck lol. over all i wouldnt recommend them i won't buy from them again.

 

I purchased a 1" budget lift (rear shackles and coil spacers) from RR and I had it in less than 1 week. Granted I have only ordered from them once, but their shipping was fast and their in-house shackles are solid. No complaints so far.

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