recommendations .. on an online Mopar site that sells OEM Jeep parts, and isn't a (insert not couple nice words here)

[Chico]

I'm having so many issues dealing with people after the pandemic.

I'm not exactly sure what the root of the problem is but, for some reason, I swear, people have become, not the smartest.

All I'm looking for is a place that actually has customer service, not transferred to somewhere in Asia, that can explain a couple brake related questions to me about my JL so, I can order the correct parts, since the two dealers here, are (again, not so nice a couple words..).

Thanks in advance if you can recommend a good, trustworthy, reliable, knowledgeable, REAL site!

WAhoo, hand me back my beer..

 

[Pete M]

I go to forums and facebook groups for questions.  the only place to even hope to get answers anymore is from actual owners.   

[derf]

12 hours ago, Chico said:

I'm having so many issues dealing with people after the pandemic.

I'm not exactly sure what the root of the problem is but, for some reason, I swear, people have become, not the smartest.

All I'm looking for is a place that actually has customer service, not transferred to somewhere in Asia, that can explain a couple brake related questions to me about my JL so, I can order the correct parts, since the two dealers here, are (again, not so nice a couple words..).

Thanks in advance if you can recommend a good, trustworthy, reliable, knowledgeable, REAL site!

WAhoo, hand me back my beer..

 

There are some scewups on jlwrangerforums.com but if you ask a reasonable question over there some people will give you the right answer.

 

I'd suggest leaving off the preamble anout not being able to find useful help.   The goofballs will jump in if you come out swinging like that.

 

Just post up details of your JL (especially the axles under it) and what you're looking for.  State your question clearly and you can get a decent answer most of the time.

 

If you don't know exactly what axles you have, ping me with pictures of the center diff covers and I can help.

 

And as far as factory axles.  You can call them Dana 30, Dana 35, or Dana 44 and people will know what you mean.  The technical names for them are:  M186 (front Dana 30), M200 (rear Dana 35), M210 (front Dana 44), and M220 (rear Dana 44).

[Chico]

Thanks guys, appreciate the help! What I'm actually looking for is a good site to order OEM parts for my JL. I apologize for not explaining myself better last night. There's a slew of options when I searched. Just asking if anyone has a "favorite" over the others.

Ease of use...fair pricing...live customer service... fairly quick shipping. Things like that.

What I meant to say by "useful help" was from the actual online retailers, not fellow Jeepers on other sites.

I'm on a couple sites, here and there. Honestly, the few that I frequent are definitely ok. None quite like this one though. The "goofballs" there are one of the main reasons I hardly ever interact. They are a very small percentage of the groups but, they irk me wildly. It hits a cord with me when some someone new to the brand asks a simple question simply because they're just starting, and then get ridiculed relentlessly, and the moderators don't stop it right away. I understand they can't get to every post fast enough and I just want to "hit back" but, got old and finally learned it's not worth it. Never see that problem here. It's really why I like this site, and put up with Pete's shenanigans. 

[derf]

Unfortunately, there aren't any OEM parts houses with people who can actually help.  If you're lucky enough to actually talk to a human being at one of those stores, youll find they're little more than monkeys who fill in forms on their computer screen and tell you what it says.  Much like the kids behind the counter at the local parts stores these days.

 

Once in a while you find one who can tell the difference between a brake rotor and a carburetor, but they're less and less common.

 

What specifically are you looking for?