terrawombat Posted August 22, 2011 Author Share Posted August 22, 2011 Well they're gone and still no FiOS. Parents are still out and I think my aunts house wen out too (she is about a half mile down the road). Looks like they awoke a sleeping giant with this central hub. May have been on the fritz but now it's completely toast. My father has already placed an angry phone call. His business uses the phone lines for credit card transactions. I think BMS would be reason enough to have the entire regional workforce on this but apparently not. They won't be back until tomorrow. Link to comment Share on other sites More sharing options...
jpnjim Posted August 22, 2011 Share Posted August 22, 2011 Well they're gone and still no FiOS. Parents are still out and I think my aunts house wen out too (she is about a half mile down the road). Looks like they awoke a sleeping giant with this central hub. May have been on the fritz but now it's completely toast. My father has already placed an angry phone call. His business uses the phone lines for credit card transactions. I think BMS would be reason enough to have the entire regional workforce on this but apparently not. They won't be back until tomorrow. Marvelous!p Wait till they blame it all on your trip up the pole last week ;) The 'real' troubleshooters are back tomorrow, Hopefully all the calls will cause a change of heart, and move you up in priority. If you know any Verizon guys, They have the ability to move friends & family up on the list. Make friends with a Verizon guy today. :D Link to comment Share on other sites More sharing options...
terrawombat Posted August 22, 2011 Author Share Posted August 22, 2011 I do know a recently retired Verizon worker... I'll be down in Maryland for the next three days so I'm not really too concerned about it. Verizon told me they would be back tomorrow. They told my father they'd be back Thursday. Who knows? My home desktop computer is connected to an online remote desktop sharing program so if/when the internets come back - it'll show up on my list of clients. I'll keep checking it periodically throughout the next few days. Link to comment Share on other sites More sharing options...
terrawombat Posted August 26, 2011 Author Share Posted August 26, 2011 Got back yesterday from MD hoping to find my FiOS services were all back up and running. Nope. Called Verizon again and explained the situation and they were sympathetic in the sense that they pulled a guy off one job to come to my house. He fiddled and futzed with stuff for a while and eventually found the problem in the main hub on my street. He said it looked like a mouse had found its way inside and chewed up some wires - two of which were the ones that went to my distribution box on the pole outside of my house (also the only two). Assured me that the right people would be out the following morning to fix the problem. As of now, I'm typing this from my home computer and keeping an eye on the hurricane situation on TV. Finally back up and running after 18 days. Just in time for Irene to knock it all out... Link to comment Share on other sites More sharing options...
knever3 Posted August 26, 2011 Share Posted August 26, 2011 Finally back up and running after 18 days. Just in time for Irene to knock it all out... If that's not Irony I don't know what is!! Best of luck with Irene, don't fret it's just going to rain albeit for about 8 hours! Link to comment Share on other sites More sharing options...
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