87ComancheLB Posted September 5, 2009 Share Posted September 5, 2009 Guys I need your help I did something stupid and got this Virus and I thought I got rid of it by running McAfee it show it was detected and deleted all signs were gone but when I rebooted it came back. I tried searching the net for info but everytime it redirects me so I can't read anything about it. If someone can do a search about how to get rid of this and post the info here I will appreciated. Thanks Link to comment Share on other sites More sharing options...
mvusse Posted September 5, 2009 Share Posted September 5, 2009 I googled "green av", and this was the first hit to come up: Its considered a Fake Antivirus and not an infection...so use of any anti-virus product is useless !!! Anyway below are the instructions for removing it : Bring up the Task Mgr and remove this process from running > greenav2009.exe next...do a search for all files and folders and in the search box put greenav2009.exe.....click search....when it finds it...click on and delete. when it is deleted....empty the trash bin and restart your computer.......poof !!!! its gone.............. Link to comment Share on other sites More sharing options...
87ComancheLB Posted September 5, 2009 Author Share Posted September 5, 2009 Thanks, It's gone I use You-Tube for the info work great. http://www.youtube.com/watch?v=yxloLZQVZIs Link to comment Share on other sites More sharing options...
wallisek Posted September 5, 2009 Share Posted September 5, 2009 The video covers most solutions available to remove spyware, malware, and some viruses. There are quite a few nasty buggers out there which you can't remove without the aid of an anti-virus program or utility. Anytime I encounter a virus I do: 1) Install/update/run Spybot (free) http://www.safer-networking.org/en/index.html 2) Install/run HiJackThis! (free) http://download.cnet.com/Trend-Micro-Hi ... 27353.html 3) Install/update/run AVG Anti-Virus (free) http://free.avg.com/ 4) Install/update AusLogics Registry Cleaner (free) http://www.auslogics.com/en/software/registry-cleaner For those of you with clean systems, you'd be surprised what all these programs find. Oh and yeah, McAfee and Symantec AV are POS programs. I have 10+ years in the IT world and I'd always rely upon free 3rd-party software to remove/fix problems. McAfee and Symantec are great at preventing a virus from getting in, but IMHO they suck at removing them. :cheers: Link to comment Share on other sites More sharing options...
Geonovast Posted September 5, 2009 Share Posted September 5, 2009 Isn't installing 4 programs that rob system resources to get rid of one program that installed itself counter-productive? I run nothing and don't have problems with spyware. Boot into safe mode, run registry restore from a known good restore point, then search around for the .exe You can also go to Start Menu/run, and type in msconfig. You can then use the Services and Startup tabs to pick which processes run on startup. Link to comment Share on other sites More sharing options...
wallisek Posted September 6, 2009 Share Posted September 6, 2009 Isn't installing 4 programs that rob system resources to get rid of one program that installed itself counter-productive? Yes it can be. I only run SpyBot and I didn't install any of the resident functions so it doesn't hog up resources. As for HiJackThis and the registry cleaner, they don't use any memory or reources except when you run them. I've yet to see an anti-virus that doesn't turn your PC into a sluggish monster. AVG isn't too bad but it does make a noticable difference. Link to comment Share on other sites More sharing options...
Pete M Posted September 7, 2009 Share Posted September 7, 2009 I run firefox and I manual approve/deny all cookies. Haven't had any issues since running explorer years ago. :dunno: I am playing around with a script-blocker, though it's mostly for fun rather than being worried about anything. Link to comment Share on other sites More sharing options...
87ComancheLB Posted September 7, 2009 Author Share Posted September 7, 2009 Thanks for the replies seems like I'm having another problem with my search engines. If I use google or Yahoo search it redirect me to other sites. I tried searching for info but you know how that goes. Seems like a virus would like this corrected driving me nuts. :fs1: Perhaps someone here without this problem can search for answers. Thanks Link to comment Share on other sites More sharing options...
Pete M Posted September 7, 2009 Share Posted September 7, 2009 Save your data somewhere else and then start from scratch. :thumbsup: Link to comment Share on other sites More sharing options...
Geonovast Posted September 7, 2009 Share Posted September 7, 2009 Save your data somewhere else and then start from scratch. :thumbsup: Definitely If you end up wiping and reinstalling the operating system, partition your drive out a bit. I usually run something like this. I run Windows and all my programs on C:, and keep all my stuff on D:. That way, if something were to happen to windows, I can wipe C:, and not have to worry about needing to back anything up. Link to comment Share on other sites More sharing options...
wallisek Posted September 7, 2009 Share Posted September 7, 2009 87Comanche, run SpyBot Search & Destroy if you haven't already. It will detect and remove any malicious BHO (Browser Helper Objects) that have taken control of your IE toolbars. As Pete mentioned, Firefox / Mozilla is a great way to avoid a lot problems to begin with. I use both IE and FireFox, but anything that deals with personal account information, online ordering, credit card numbers, banking, etc..I leave to FireFox. Link to comment Share on other sites More sharing options...
87ComancheLB Posted September 7, 2009 Author Share Posted September 7, 2009 Thanks for your help but I get an error when running spybot the program say TUSRPOP.DLL not a valid image? :dunno: Link to comment Share on other sites More sharing options...
mfpdm Posted September 7, 2009 Share Posted September 7, 2009 Use this link, http://www.techspot.com/vb/topic58138.html It takes a little time but has not failed me yet on even the most screwed machines(not mine, usaually friends kids). Don't worry about step 8, you'll know if your clean or not. Step 1 I usually run avira and comodo. They work great and take little resources. All the rest of the steps are click to run programs, not running all the time. Personally, I think spybot is useless and just as bad as some of the stuff it's trying to get rid of. :cheers: Link to comment Share on other sites More sharing options...
87ComancheLB Posted September 7, 2009 Author Share Posted September 7, 2009 I tried that link, just takes me to my post to reply? I tried this I didn't see anything wrong? Link to comment Share on other sites More sharing options...
87ComancheLB Posted September 7, 2009 Author Share Posted September 7, 2009 All the software I downloaded won't run. I can reformat the C drive only nothing important there, but It's been awhile since I formatted, is it the same with the start up disk floppy with F-Disk, kind of forgot how to go about it. Been ages if you know what I mean. :ack: OK nevermind. Link to comment Share on other sites More sharing options...
Geonovast Posted September 7, 2009 Share Posted September 7, 2009 What operating system are you running? If you're installing 2000 or XP, you'll be able to boot from the CD ROM and do everything from there. It'll let you partition and whatnot. Link to comment Share on other sites More sharing options...
mfpdm Posted September 8, 2009 Share Posted September 8, 2009 I tried that link, just takes me to my post to reply? I tried this I didn't see anything wrong? Fixed the link. Don't know what happen there. :dunno: Here it is again just in case. http://www.techspot.com/vb/topic58138.html If everything you down load will not run, whatever you have is causing that. Start up in safe mode and install the Avira and run it. That should let you boot up normally after it runs, then go with the rest of the steps. :cheers: Link to comment Share on other sites More sharing options...
wallisek Posted September 9, 2009 Share Posted September 9, 2009 All the software I downloaded won't run. Sounds like your Windows installation if FUBAR. At this point I would go with the other suggestions and just start from scratch. Best way to fix ANY Windows installation. format c: :D I would also test your RAM to be on the safe side. On multiple occasions I've encountered bad RAM when I thought the problem was a corrrupted windows installation. Free memory test software is available below. http://www.memtest.org/ Link to comment Share on other sites More sharing options...
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