I'm kind of having an issue with them as well. ordered some items, they didn't ship all of the items (I'm guessing they were out of stock) normally they just refund your account when something is out of stock (and ship what they have) but I have not seen a refund, a few emails, a few phone calls with no answer voice mail only, Items shipping from Kenosha county classics, 7600 57th ave, Kenosha WI 53142. who knows guess I will wait a few more days. maybe I will get an email back.